“The bee is more honored than other animals, not because she labors, but because she labors for others.” -St. John Chrysostom
Welcome to the Hive!! We pride ourselves in providing excellent customer service to families in across the and the world! This training module will get you up to speed on how to do that. We will cover everything from how to talk to people on the phone to the programs themselves. You’ve got a lot to learn ahead of you, so please reach out to any of your fellow bees for support and guidance.
About the Hive
Basic Training 101
"You are your greatest asset. Put your time, effort and money into training, grooming and encouraging your greatest asset."-Tom Hopkins
"Humans aren't as good as we should be in our capacity to empathize with feelings and thoughts of others, be they humans or other animals on Earth. So maybe part of our formal education should be training in empathy. Imagine how different the world would be if, in fact, that were'reading, writing, arithmetic, empathy.'" -Neil deGrasse Tyson
May the force be with you- a guide to Salesforce
"We have a relationship with our customer, and that relationship translates into sales." -Richard Hayne
At Embark Behavioral Health, we are like a family and we implement the following values in everything we do.
Never be afraid to ask!
After you have spent considerable time reviewing the programs, take the quizzes below to test your understanding of our programs!