About the Hive
Basic Training 101
"You are your greatest asset. Put your time, effort and money into training, grooming and encouraging your greatest asset."-Tom Hopkins
"Humans aren't as good as we should be in our capacity to empathize with feelings and thoughts of others, be they humans or other animals on Earth. So maybe part of our formal education should be training in empathy. Imagine how different the world would be if, in fact, that were'reading, writing, arithmetic, empathy.'" -Neil deGrasse Tyson
May the force be with you- a guide to Salesforce
"We have a relationship with our customer, and that relationship translates into sales." -Richard Hayne
At Embark Behavioral Health, we are like a family and we implement the following values in everything we do.
Never be afraid to ask!
After you have spent considerable time reviewing the programs, take the quizzes below to test your understanding of our programs!
What do we do?
Congratulations! You’re working in a call center, right? Is this what you thought you were getting into?
We handle things a bit differently…
We kind of get to be superheroes in our own right. You’ll get a chance to really make a huge impact in the lives of our families and provide hope for those who have lost it. Even though we can’t help everyone at our programs, we can still give them help. That’s better than selling toner, right? While you’ll get a pretty good sense of how we work to establish a relationship with families in crisis, let’s teach you how to use the phone first.